Contact FeePress

FeePress is a small, independent, ad-supported site — there is no support team standing by, but a real person reads what comes in to support@feepress.com.

A few things this address is genuinely useful for: a calculator that gave you a result you think is wrong (say which tool — the student loan calculator, college cost estimator, loan payoff estimator, refinance comparison, 529 savings goal, or net price estimator— and what you entered); a tool you wish existed on the site; an out-of-date fact or broken link in the blog, learn section, or the University & Campus Museum; or a bug in how a page looks or behaves on your device.

There’s no fixed response time to promise, and no ticket number or live chat — email is read and handled as it comes in. If a question is really about your specific loan, aid package, or tax situation, your loan servicer, your school’s financial-aid office, or a qualified financial or tax adviser will have a more authoritative answer than this site can give; FeePress’s tools produce general estimates, not financial advice, and the site isn’t affiliated with any lender, school, or financial institution.

Before writing in about a tool result, it can help to double-check the numbers you entered — loan balances, interest rates, terms, or savings figures are the most common source of a surprising answer. If it still looks wrong after that, that’s exactly the kind of message worth sending.